We are Optimum.
We go the extra mile to make sure we meet your needs. We are committed to your success.

Our Vision is to become the "Preferred Provider" of the most distinguished companies worldwide and the industry leader in providing High-End Outsourcing Services.

Building the Future

When we shake your hand, we're making a promise towards your success.

Optimum's success is founded on building a team of top-notch professionals most admired for their skills, professionalism and commitment to legendary service. Our people takes us beyond our goal of being recognized as a "Valued and Preferred Provider" of the world's most respected organizations.

The Optimum Experience

Optimum Source, Inc. founded in 1998, is a premier service provider of Knowledge Process Outsourcing (KPO), Information Technology Outsourcing (ITO) and High-End Business Process Outsourcing (BPO) in the Philippines.

Optimum has successfully helped run the operations of a number of foreign companies, including Fortune 500, FTSE 250, ASX and SMEs in USA, Europe, Asia and Australia. By providing valuable support services,we give our clients solutions that allow them to maximize their assets and human resources.

We are very strong in building and developing high performing teams of Accountants, Financial Analysts, Programmers & IT Specialists, Business and Research Analysts, Telesales Executives, Translators, among others, with formal professional qualifications and actual industry experience. Our recruitment process is designed to achieve the highest possible standards in the most efficient manner using highly effective practices.

Consulting Services

Source new investment
opportunities! Structure your
purchase to legitimately minimize
your tax obligation.

Business & Tax Compliance
Manage your finance, Local tax
compliance, regulatory and governance risk.

Captive Services
A Full-Service captive from
company information, hiring to
complete infrastructure

Corporate Due Diligence
Systematically gather and verify
company information prior to
engagement with a local entity.

We are hiring:

Our Client:

    A technology company with presence in dozens of countries and hundreds of cities around the world, which provides its users with an on-demand service that safely and conveniently transports them to where they need to go.

About the Job:

    Our client understands that its core business is customer support and that proper and timely handling of customer concerns will have a direct and positive impact on their business - and this is why they are looking for Community Support Representatives to enthusiastically champion this.

    This is a direct employment opportunity and operations will be housed in a newly built office in Taguig City.

What YOU are: ▼

    Passionate and obsessed. You are excited about taking-on challenging problems head-on. You proactively participate in growing the company by providing excellent service and by revolutionizing the concept of customer support.

    Cool and calm under pressure. You are comfortable in dealing with people coming from all walks of life. You embrace change and move quickly with care. You can process tons of information and remain objective and composed during tense moments.

    Incredibly empathetic and understanding. You make the customers’ concerns your own. You quickly relate and you will not stop until you find a win-win resolution to these.

    Word and tech savvy. Your written or spoken English is excellent and you can communicate with much ease and conciseness. You are not a techno-phobe and you would love to get your hands on new technologies.

What YOU'LL be doing: ▼
  • You are at the forefront of helping build the company to be a brand known for its amazing product and awesome customer service.
  • You will deliver a positively disruptive and unforgettable customer service in the world across multiple support platforms: email, live chat/ instant messaging and phone
  • You are that charming, natural problem¬-solver that our customers will love. You will be a brand ambassador that will make existing and new customers to rave about the brand, the service and their experience.
  • You are ambitious and will be results-driven. You will find ways to help grow the company and for you to grow within the company. As you grow within the organization, you proactively share how you think we could improve the way we do things and drive these changes ¬ after all, we embrace new ideas and constant change.
About the Job:

    The recruitment associate will be in charge in for end to end recruitment for the different requirements of the clients and the company.

Duties and Responsibilities:
  • Source for different candidates for the requirements of the company.
  • Manages end to end recruitment.
  • Conducts initial interview (phone and face to face).
  • Update and maintain the Candidate database.
  • Conducts reference checks and background checks.
  • Manage and handle job orders from different clients
  • Coordinates with the applicants with regards to schedule of interviews.
  • Assists the recruitment team in day to day operations.
  • Post job advertisements using different channels.
  • Assist in the preparation of job offers and pre employment requirements for the successful applicants.
  • Generates reports.
Specific Duties:
  • On Recruitment & Selection. Directs & assures that properly qualified employees are recruited, hired and trained.
  • On Job Classification. Accurately develops job or position descriptions and placement, ensuring proper performance appraisal of the specified duties.
  • On Employee Relations. Ensures fair, positive and equitable treatment of all employees through compliance with government regulations, in house training programs. Promotes understanding and good relationship by opening the lines of communication between the management and employees thereby creating an atmosphere where employees can be happy and proud to belong to THFTA.
  • On Employee Discipline. Conducts investigation and prepares violation reports to employees with offense violated the Company code of discipline and likewise conducts counseling to prevent committing the same offense in the future.
  • On Employee Records. Creates and maintains forms and files to ensure adequate documentation for employment purposes.
  • On Compensation & Benefits. Develops, recommends and administers programs that are equitable and competitive which meet company objectives.
    Ensures & oversees compliance to all government mandated wages and benefits including reporting requirements.
    Develops, implements, administers & evaluates employee benefits program, including performance appraisal, health & life insurance.
  • Prepares and issues memoranda and circulars prescribing operating policies, rules and regulations in the implementation of company policies and measures approved and/or adopted by the Company.
  • Establishes & maintains effective relationships with government & private officials, non-government institutions, professional associations and the general public.
  • Formulates, recommends and implements procedural or policy changes if necessary.
  • Plans, organizes, directs & controls the work activities of the HR Department
  • Education: College graduate preferably major in Behavioral Sciences, Psychology or any related course.
  • Experience: Preferably Five (5) to Six (6) years experience in the field of HR. Experience with IT recruitment is required.
Duties and Responsibilities:
  • Conduct a research about different companies and industries to look for potential clients.
  • Offer business partnership to potential clients by sending out emails and reaching out to them via phone calls and social media.
  • Assist the business development team in creating business proposals.
  • Manage and update client database.
  • Ensure all information about the leads are properly encoded in the database.
  • Prepare reports and presentations.
  • Establish and maintain good relationship with potential clients to create more opportunities for the business development team.
  • Assist the business development team in scheduling teleconferences and meetings.
  • A College Degree or a Vocational Certification
  • Excellent English Communication Skills (Both written and spoken)
  • Minimum of 2 years of experience in Technical Recruitment
  • Able to handle and track multiple complex searches
  • Knowledge or experience in following technologies (Microsoft . NET, SQL, Oracle, SAP, Xamarin, Android, iOS, Etc.)
  • Source resumes of qualified candidates for specific job orders, using job boardsm applicant tracking systems, company websites, etc.
  • End-to-end recruitment experience for Entry, Supervisor, Managerial, and Executive IT positions
  • Technical Savvy, someone who adjusts and is knowledgeable and familiar in utilizing various sourcing strategies
  • Building pipeline through a variety of tools and resources in particular for critical skill positions
  • Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Others or equivalent.
  • Required skill(s): ingeniux cms, microsoft net framework, ASP.NET MVC, ASP.NET WebAPI, Webservices, JavaScript, jQuery, CSS3, HTML5, MS SQL Server
  • Experience in building global websites
  • At least 4 year(s) of working experience in the related field is required for this position.
  • Understanding of software development lifecycle and best practices.
  • Understanding of database design and development.
  • Advanced analytical, problem solving and conceptual skills.
  • Ability to work as part of a team in a dynamic, collaborative environment.
  • Excellent verbal and written communication skills.
  • Curiosity to learn new things and challenge the status quo.
  • Not afraid to ask questions and make mistakes.
Apply Now

  Location: Taguig City

  Add more emails