Posted Date: 10-May-2017 | Closing Date: 09-Jun-2017
Job Overview
Region Province:
City:
Industry:
Employment Type:
Position Level:
Monthly Salary:
Specialization:
Educational Attainment:
Work Experience:
Preferred Age:
Preferred Gender:
NCR, Metro Manila
Pasig City
Education / Online Education
Permanent
1-4 Years Experience Employee
21,000 - 30,000
Customer Service
Bachelor's / College Degree
3 years
None
None
Office Location
  Ortigas Center, Pasig, NCR, Philippines

Job Responsibilities

  • Answer inquiries of home-based online English teachers based in the US via call, email, or chat
  • Assist teachers in resolving concerns related to their lessons, attendance, tools, and teaching materials
  • Monitor the performance of teachers and coach them if necessary

Job Requirements

  • Bachelor's degree in any field
  • Excellent English communication skills (written and oral)
  • 3 to 5 years BPO experience handling US accounts
  • Experience in handling inbound, outbound, email, AND chat support (multi-skilled) is an advantage
  • Must be willing to work in Ortigas Centre, Pasig City

  • Must be willing to work on morning to mid-shift / weekends / holidays

Others

Not Specified

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